Career & Education

Have what it takes to be a manager? Part II

Launching Leaders with Debra Fraser

Sunday, July 15, 2018

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Companies are completely right to spend a large amount of time and money when selecting supervisors and managers to run their businesses, for any employee who is “not a fit” for the job eventually costs the company in several ways, including lost productivity, reduced employee morale, and replacement costs. But when the miscast employee is in management it is especially damaging because of their broad scope of influence on so many other employees.

Research suggests that the majority of companies are doing a poor job in their selection process: The State of the American Manager: Analytics and Advice for Leaders by management consulting company Gallup indicates that 82 per cent of managers are in fact miscast in their roles, with 25 per cent of them being “dangerously lousy”.

It begs the question: Why are companies floundering in selecting good managers? One of the challenges is that sourcing and selecting leaders represents a significant effort and is NOT a core competency of most businesses. Headhunting and recruiting firms can help with this.

But what about the responsibility of the aspiring manager to pursue his/her own development? There are numerous testimonies of executives who have taken risks and made sacrifices to acquire new skills necessary to advance their career. I can testify to these risks, and rewards, having left Canada at 28 to pursue my own development in Jamaica.

To help those of you who are in this pursuit, and to guide you in choosing the right skills, review the first five (of 10) employer-sought management skills as printed in our last edition. This time 'round however, have a friend interview you and rate each response on a scale of 1 - 10. (See graphic below) In our next article we'll take a closer look at the last five skills: team building & motivation, delegation, integrity, resource management, and subject matter expertise.

Until then, leaders keep lookin' up!

Debra Fraser, MBA, is CEO of Caribbean HR Solutions, an HR outsourcing and recruiting firm; a member of the Business Process Industry Association of Jamica, Human Resource Management Association of Jamaica, and Society of Human Resources Management. Direct comments to dfraser@caribbeanhrsolutions.com

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