Letters to the Editor

No water, but NWC sends bill

Tuesday, August 21, 2018

Print this page Email A Friend!


Dear Editor,

The following is an open letter to the Office of Utilities Regulation:

I have often wondered at the sight of people on TV during newscasts demonstrating against the National Water Commission (NWC) claiming that they are receiving no water and yet they keep receiving bills. I now know that they are usually speaking the truth, and that the NWC is billing many of us for water that we are not getting.

I just received a bill demanding of me $1,159.32 for an apartment that is not rented. On observing the bill I noticed under “Current charges”:

• Water charges: $0.00

• Service charge: $830.00

• PAM 1.05%: $8.72

• X Factor 6.20: $52.00

• K Factor 16.00%: $125.00

Total current charges: $912.00

I consider this bill to be fake. It is asking for payment for no service, since no water was used. How can it be fair, much more legal, to ask payment of a service charge when there was no service given by the company, or received by me, the customer?

The other charges are conditioned on and contemplated as percentages of the 'service' given. But the bill clearly states that no service was given, since no water was used. What a rip off!

People are being forced to pay when no service has been given. Are we being asked to pay for air?

Maybe National Integrity Action should take a look at this situation. Isn't this official corruption? A monoploy taking from the unprotected?

Possibly the public defender should take this up on our behalf, as well as the Consumer Affairs Commission.

I await your response on this issue that I may not have to pay for a service that I do not receive.

Lloyd A Cooke,

Mandeville PO

Manchester

ADVERTISEMENT




POST A COMMENT

HOUSE RULES

1. We welcome reader comments on the top stories of the day. Some comments may be republished on the website or in the newspaper � email addresses will not be published.

2. Please understand that comments are moderated and it is not always possible to publish all that have been submitted. We will, however, try to publish comments that are representative of all received.

3. We ask that comments are civil and free of libellous or hateful material. Also please stick to the topic under discussion.

4. Please do not write in block capitals since this makes your comment hard to read.

5. Please don't use the comments to advertise. However, our advertising department can be more than accommodating if emailed: advertising@jamaicaobserver.com.

6. If readers wish to report offensive comments, suggest a correction or share a story then please email: community@jamaicaobserver.com.

7. Lastly, read our Terms and Conditions and Privacy Policy



comments powered by Disqus
ADVERTISEMENT

Poll

ADVERTISEMENT
ADVERTISEMENT

Today's Cartoon

Click image to view full size editorial cartoon
ADVERTISEMENT